James C. is a Senior Global Consultant at Wise, where they lead global transformations and develop strategies to enhance customer experience and reduce financial crime. Previously, they worked at the Financial Ombudsman Service from 2010 to 2012 in various roles, including Adjudicator and Operations Manager, managing teams and driving operational improvements. They obtained a Second Class Degree from the University of East Anglia between 2005 and 2008.
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