João De Mello

João De Mello has experience in customer support and client services, specializing in bilingual support across various fields, including fintech and fraud prevention. They have worked as a Bilingual Customer Support Specialist at Revolut and a Bilingual Fraud Prevention Specialist at Teleperformance, where they focused on incident investigation and compliance. João has also been involved in social media marketing and graphic design as a freelancer. Currently, they serve as a Global KYC Operations Analyst at Wise, utilizing their technical expertise and problem-solving skills. João holds a degree in History from Pontifícia Universidade Católica de São Paulo.