Oliver van Lanschot is an accomplished leader in customer strategy and operations, currently serving as the Global Head of Business Service Delivery at Wise. With extensive experience across top organizations, including Meta, Metro Bank, and Groupon, Oliver has successfully managed large teams and budgets while enhancing customer satisfaction and operational efficiency. Notable achievements include raising customer satisfaction ratings significantly at Meta, leading a successful merger at easyGroup, and expanding business operations internationally at SilverDoor. Oliver holds a Post Graduate Certificate in Finance from the London School of Business and Finance and a Bachelor's Degree in Law and Economics from Maastricht University, among other qualifications, and is currently pursuing a Master's degree in Innovation & Enterprise.
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