WiserOwl, LLC
Robert Bradshaw, MBA is the Founder & President of WiserOwl, LLC, where Robert developed a data-driven approach for contact center and CX leaders. Prior to this, Robert gained experience as a Director in sales and consultancy roles at companies such as iPipeline and Panviva. With a background in marketing and international business, Robert has held senior positions at firms like eStara, Motorola, and NEXTEL COMMUNICATIONS, demonstrating their expertise in managing demand, sales, and marketing development.
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WiserOwl, LLC
Take the contact center systems you use every day to new levels of performance, by optimizing customer experience and decision making around the percentage of every dollar spent that actually goes toward customer engagement, from the individual agent, decision, process, and queue, up to the entire operation.