Jyotpal Singh Flora

Jyotpal Singh Flora is an experienced professional in customer service and IT operations, currently serving as Senior Manager - Customer Service Operations at Wish A Cloud since September 2023. Prior to this role, Jyotpal was Team Lead - IT Operations & Service Delivery at NAB, where responsibilities included operational support and service development. Jyotpal's experience also encompasses managing the APAC Regional Support & Operations at GlobalSign, overseeing a service desk team, and providing expert-level support during tenure at HCL Technologies, where complex technical issues were resolved for major clients like Bombardier Transportation and Estee Lauder. Earlier career experience includes a role at DELL International Services focused on social media and community engagement. Jyotpal holds a Bachelor in Computer Applications from Amity University and a +2 Commerce degree from Utkal University.