Markisha C. Ward

Markisha C. Ward is a seasoned professional in customer relations and support, currently serving as the Customer Relations Manager at Martin Brower, where a customer obsession program was developed, achieving a 10% increase in customer satisfaction scores. With extensive experience in customer success operations management at Wish, Markisha has overseen a high-performing team while collaborating across various departments. Previous roles include senior positions at uBiome and Zipongo, where customer satisfaction and operational efficiency were prioritized. Markisha's career began in customer service roles at companies such as iHear Medical and Wells Fargo Bank, building a strong foundation in customer engagement and risk management. Markisha holds two associate degrees in Health Care Administration from the University of Phoenix.