Heather Doerschuk

Heather Doerschuk is an accomplished Senior Application Support Engineer at Within3, specializing in enhancing application performance and user support since August 2020. Previously, Heather held positions at thunder::tech as a Digital Support Specialist, contributing to a significant increase in support ticket resolutions and leading CMS training sessions. Prior experience includes roles as a Development Assistant at the Beck Center for the Arts, Executive Assistant and Training Coordinator at Skylight Financial Group, and Program Associate at Cleveland Leadership Center, where Heather demonstrated expertise in event planning, database management, and donor relations. Heather's earlier roles included positions in children's ministries and music education, and an internship at the University of North Carolina School of the Arts focusing on digital archiving. Heather holds a Bachelor of Arts in Music and Business from Otterbein University and completed a program at Tech Elevator in 2018.