Brad Hebert is an experienced professional with a robust background in customer success and engagement management. Currently serving as an Engagement Manager at Persona since June 2022, Brad previously held the position of Customer Success Manager at Sayari from August 2021 to June 2022. Brad's tenure at Medallia spanned from August 2016 to June 2019, where roles included Manager, Professional Services, as well as Senior and Analyst positions within the same department. Education includes a Bachelor of Science in Economics from The Wharton School and a Bachelor of Arts in East Asian Languages and Civilizations from the University of Pennsylvania, both attained in 2016, along with a Master of Arts in International Economics and American Foreign Policy from Johns Hopkins School of Advanced International Studies, completed in 2021. Additional academic achievements include a Graduate Certificate in Chinese and American Studies from Hopkins-Nanjing Center.
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