Mia Nurmi is an experienced professional with a strong background in B-to-B customer service and order processing. Currently serving as a Service Expert at WithSecure since October 2015, Mia specializes in invoice booking, customer database updates, and maintaining various invoice portals such as Ariba and SAP. Previous roles include Sales Secretary at Volvo Finland Ab and Sales Assistant at Crown Pakkaus Oy, where Mia also focused on customer service and order management. With foundational experience as an Order Administrator at F-Secure Corporation and former Service Expert at Elisa, Mia brings over 25 years of expertise in customer service and administrative operations. Educational qualifications include a Commercial school graduate degree from Hyvinkään kauppaoppilaitos and a High School Diploma from Nikkarin lukio.
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