Sofia B.

Service Specialist, Business Operations & Customer Support at WithSecure

Sofia B. is a skilled professional with extensive experience in business operations and customer support, currently serving as a Service Specialist at WithSecure since November 2022, where responsibilities include post-sales operations, technical fulfillment, and process optimization. Previously, Sofia held roles in advertising and marketing, including an internship at Rovio Entertainment Corporation focusing on campaign management and a trainee position at the University of Helsinki, creating promotional materials for a Master's programme. Earlier career experiences include working at Abbey - The Destination Experts in various capacities related to account management and customer service, as well as event staff with Adecco. Sofia is pursuing a Master of Business Administration at Arcada University of Applied Sciences while holding a Master of Arts from the University of Helsinki and a Bachelor's degree from Università di Trento.

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WithSecure

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WithSecure™, formerly F-Secure Business, is cyber security’s reliable partner. IT service providers, MSSPs and businesses – along with the largest financial institutions, manufacturers, and thousands of the world’s most advanced communications and technology providers – trust us for outcome-based cyber security that protects and enables their operations. Our AI-driven protection secures endpoints and cloud collaboration, and our intelligent detection and response are powered by experts who identify business risks by proactively hunting for threats and confronting live attacks. Our consultants partner with enterprises and tech challengers to build resilience through evidence-based security advice. With more than 30 years of experience in building technology that meets business objectives, we’ve built our portfolio to grow with our partners through flexible commercial models.


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Headquarters

Helsinki, Finland

Employees

501-1,000

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