Sofia B.

Sofia B. is a skilled professional with extensive experience in business operations and customer support, currently serving as a Service Specialist at WithSecure since November 2022, where responsibilities include post-sales operations, technical fulfillment, and process optimization. Previously, Sofia held roles in advertising and marketing, including an internship at Rovio Entertainment Corporation focusing on campaign management and a trainee position at the University of Helsinki, creating promotional materials for a Master's programme. Earlier career experiences include working at Abbey - The Destination Experts in various capacities related to account management and customer service, as well as event staff with Adecco. Sofia is pursuing a Master of Business Administration at Arcada University of Applied Sciences while holding a Master of Arts from the University of Helsinki and a Bachelor's degree from Università di Trento.