Ian Handley

Ian Handley has a diverse work experience spanning multiple domains. Ian currently holds a temporary position as the Regional Vice President - Australia at WithYouWithMe, where they manage and oversees operations in Australia. Prior to this, Ian worked as an Account Manager and a Customer Success Executive at the same company. Ian also served as an Engagement Manager, responsible for managing and facilitating client engagements.

Before joining WithYouWithMe, Ian worked at Esri Australia, where they held various roles. Ian served as the National Training Manager, leading training programs across the country. Ian was also the Adoption Program Lead, responsible for driving the adoption of Esri's technology solutions. Additionally, Ian worked as a Consultant, providing expert advice and solutions to clients.

Ian's early career was with the Royal Australian Air Force, where they served as an Air Intelligence Analyst with a focus on Geospatial Intelligence for over a decade. Ian gained extensive experience in this field during their tenure.

Furthermore, Ian had a brief stint as a Course Instructor at the Canberra Institute of Technology, where they imparted their knowledge and skills to students.

Overall, Ian Handley's work experience demonstrates their expertise in account management, customer success, engagement management, training, consulting, and geospatial intelligence analysis.

Ian Handley's education history can be summarized as follows:

Ian Handley obtained a Graduate Diploma in Neuroscience and Business from the University of New England (AU) between 2023 and 2025. Prior to that, they earned a Graduate Certificate in Customer Success Management from RMIT University from 2020 to 2021.

From 2018 to 2019, Ian Handley completed a Graduate Certificate in Geographic Information Systems and Remote Sensing at Charles Sturt University. In 2017, they obtained a Certificate IV in Training and Assessment from the Canberra Institute of Technology.

Ian Handley also holds a Diploma in Spatial Information Services from the Canberra Institute of Technology, which they completed from 2016 to 2017.

In addition to their academic qualifications, Ian Handley has obtained various certifications. Notably, they obtained the ITIL® 4 Strategist Direct, Plan and Improve certification from PeopleCert in February 2023. Ian also holds the ITIL® Foundation Certificate in IT Service Management from the same institution, obtained in January 2023.

Other certifications include Agile Change Manager from the Agile Change Leadership Institute (obtained in May 2022), Customer Experience Strategy and Design, and Digital Leadership, both from RMIT University (obtained in September 2020). Prior to that, Ian Handley earned the CompTIA Certified Technical Trainer - Classroom Trainer certification from CompTIA in October 2018, and the ArcGIS Desktop Associate 10.5 certification from Esri in April 2018.

Most recently, Ian Handley obtained the SFIA Training - Foundation Level certification from the SFIA Foundation in February 2023.