Roland Räbsamen

Roland R. is a seasoned professional with extensive experience in technical writing and knowledge management, currently serving as a Technical Writer / Knowledge Specialist at a confidential company since March 2024. Prior roles include IKB Editor at ibex, where responsibilities encompassed knowledge base management and metrics reporting, and an IT Security (Governance) Analyst - Technical Writer at The Citco Group Limited. Roland R. also held the position of Knowledge Management Specialist at JLL, and prior to that, served as a G Suite Professor and Content Manager at TELUS International Philippines, alongside roles in customer experience coaching and technical support at Stream Global Services. Roland R. holds a Bachelor of Arts in Communication from The Philippine Women's University and a Bachelor of Science in Agricultural Economics from the University of the Philippines Los Baños.