Adi Kuperman

Adi Kuperman has a strong background in customer care, operations, and project management. Their experience includes working as a Customer Care Team Lead at Wix.com and previously as a Director of Operations & Student Services at Jolt.io. Additionally, Adi has held roles such as Director of Student Services, Global Support Team Lead, Operations Team Manager, and Community Coordinator. With a Bachelor's degree in Behavioral Sciences from Ben-Gurion University of the Negev, Adi has successfully implemented new team structures, R&Rs, and KPIs to improve customer satisfaction and key metrics.