Marta Myklasevych

Marta Myklasevych is a skilled professional with extensive experience in customer care and quality assurance. Currently serving as a Customer Care Team Lead at Wix.com since August 2021, Marta manages a team of 6-7 experts, analyzes performance metrics, and fosters career growth through coaching and team-bonding activities. Prior to this role, Marta worked at Namecheap, Inc from June 2018 to August 2021 as a Quality Assurance Analyst and held various positions in customer support, including Team Lead and Support Specialist, where responsibilities included assessing performance and improving internal procedures. Marta holds a Bachelor's degree in Applied Linguistics from Lviv Polytechnic National University, completed in 2018.