Aprilia Sasmar Putri

Aprilia Sasmar Putri has a diverse professional background with experience in various roles. Aprilia Sasmar is currently working as a Customer Success Manager at WIZ.AI, where they build and maintains strong relationships with clients from different industries. Prior to this, they worked as a Sr. AI Talkbot CX Designer at the same company.

Previously, Aprilia worked at Neuro.net as a Script and Conversation Designer, where they designed conversation flows for AI systems. Aprilia Sasmar also worked at AiChat Pte Ltd as a Linguist and Conversation Designer, conceptualizing content for automated customer service bots and effectively managing multiple bots simultaneously. Aprilia Sasmar'swork at AiChat Pte Ltd resulted in increased customer retention rates.

Aprilia has also gained experience as a Research Assistant at Universiteit Utrecht and as a Young Staff of Early Childhood Education Section at Dinas Pendidikan Kota Jambi. Prior to that, they worked as an HSSE Staff and Secretary at Petrochina International Jabung Ltd.

Overall, Aprilia Sasmar Putri has a strong background in customer success, conversational design, and research, with experience in various industries.

Aprilia Sasmar Putri completed their Bachelor's degree in English Language and Literature/Letters at Universitas Padjadjaran from 2009 to 2012. Following this, they pursued further education at Utrecht University from 2016 to 2018, where they obtained a Master of Arts (MA) by Research with a focus on the Research Master Programme in Linguistics.