Ana Martinez Herraez

Ana Martinez Herraez is an experienced portfolio and project manager with a strong background in customer retention and strategy development. Currently serving as a Portfolio Manager at WiZink since June 2016, Ana has held multiple roles, including Customer Strategy Senior Manager and Senior Portfolio & Customer Care Manager, focusing on improving profitability and customer loyalty. Prior experience includes roles at Bancopopular-e and Citibank, where responsibilities encompassed managing credit card portfolios, leading customer retention strategies, and overseeing project management activities related to CRM systems. Ana holds a degree in Regional and Urban Economics from Universidad Autónoma de Madrid.