Cristina Santos is a Customer Success professional currently working at Arco Consultoria since October 2022. Prior experience includes roles as an Event Analyst at GWL, a Customer Service Leader at Cda- Centro De Diagnosticos Avancados Em Oftalmologia, and various administrative positions at Enjoy Inglês Profissionalizante, Speed Treinamentos, and Micronet Educação Profissional. Cristina has expertise in client relations, contract management, team training, and financial processes, with a strong background in customer service and administrative support. Cristina holds a Bachelor's degree in Business Administration from Faculdade Pitágoras (2014-2017).