Matt Johns

Matt Johns is a skilled professional with diverse experience across various industries. Currently serving as a Customer Success Associate at WM Synergy, Matt excels in resolving customer issues and enhancing customer satisfaction metrics. Previously, as the owner of OX Notary Services, Matt gained certification as a Notary Signing Agent while managing operations independently. Matt's role at Bungalow 5 involved claims and quality control management, where significant cost savings were achieved by spearheading damage claim processes and identifying packaging defects. Further experience includes sales as a Home Furnishing & Sleep Consultant at Raymour & Flanigan, as well as social media marketing and graphic design as a freelancer. Additionally, Matt has a background in merchant POS consulting with Pay Junction, focusing on lead generation and client rapport building. Educational qualifications include certifications in fitness training and programming.