Sandra Naidoo

Sandra Naidoo is a seasoned professional with extensive experience in quality and training management within the contact center industry. Currently serving as Senior Group Manager of Quality and Training at WNS since April 2023, Sandra focuses on process and product management, skills development, and new business acquisition. Prior roles include Skills Development Training Manager at CCI South Africa and International Product Training Manager at Ignition Group. Additionally, Sandra has contributed as Operations Manager at Aspire. Sandra holds a Matric degree in Contact Centre Management from Verulam Secondary School.