Shubhangi Bhaduri is a Senior Associate in Operations at WNS since June 2025, specializing in managing customer inquiries related to policy servicing, claims, and general insurance, while ensuring high-quality assistance and adherence to service level agreements. Prior to this role, Shubhangi worked as a Research Analyst at iResearch Services from November 2023 to May 2025, conducting research and generating reports across various industries, and as a Market Research Analyst at Market Expertise from May 2023 to October 2023, where similar research duties were performed. Shubhangi's experience also includes a brief tenure as a Recruiter at AKS HR Services Pvt Ltd in early 2022. Shubhangi holds an MBA from ICFAI Business School, Pune, and a Bachelor's degree in journalism and mass communication from Amity University Jharkhand, along with a senior secondary degree in commerce from Surendranath Centenary School Ranchi.
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