Sarah Miles is a seasoned project manager and account manager currently employed at SPH Analytics, a Press Ganey Solution, where responsibilities include leading the planning, design, and implementation of up to 50 survey research projects annually, generating over $4 million in revenue. Previous experience includes operational support at ARCO/Murray, managing online educational offerings for the NNLM South Central Region, and supervisory roles in library services and educational institutions. Sarah holds a Master’s Degree in Library and Information Science from the University of Illinois Urbana-Champaign, a Master’s Degree in Regional Studies from Harvard University, and a Bachelor of Science in Literature from the Massachusetts Institute of Technology.
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