John Gonzalez is an Information Systems and Computer Engineer with extensive experience in IT infrastructure management, currently serving as Jefe de administración de plataformas TI at WOM Colombia since 2020. With a strong background in managing high-scale IT projects and implementing best practices in IT service management, John has over nine years of experience in various leadership roles across prominent telecommunications companies. John holds a Master's degree in Information Technology and a specialization in Project Management from Universidad Nacional Abierta y a Distancia (UNAD) and is dedicated to improving IT services through effective incident, change, and problem management processes.
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