Marta Domingo Alegre

Marta Domingo Alegre has a diverse work experience spanning over several years. Marta'smost recent position was as a Research & Service Designer at Akuyari | Experiencia Cliente, Customer Centricity, Innovación & Diseño starting in January 2023. Prior to that, they were the Founder & CEO of Insights to WoW, where they helped companies improve their customer experience through market research. Marta also worked as a Strategic & CX Consultant at DIFERENTIS in 2021. In the same year, Marta was an Early Founding Member & Product Manager Launch at Women in CX, a global insights & cx design project. Starting in 2020, Marta worked as a Market Research, CX Consultant & Strategic Marketing professional, conducting international market research studies and CX projects for various companies. From 2018 to 2020, they served as the Sales & Marketing Director and later as the Marketing Director at ESHOB (Escola Superior d'Hostaleria de Barcelona), where they were responsible for defining the school's positioning and strategy, managing the marketing & sales department, and overseeing market research and digital operations. Prior to that, Marta worked as a Market research & CX Consultant at an undisclosed company from 2015 to 2018. Earlier in their career, they held positions as a Key Account Consultant Director, Senior Consultant, and Junior Consultant at GMV Conseil, where they conducted market research and strategic marketing studies for clients in the tourism and transportation sector. Marta also briefly worked as a Business Developer at Catalina Marketing and as an Event Organizer at Hotel Prestige Congress **** / Hotel Prestige Paseo de Gracia ****.

Marta Domingo Alegre has a diverse education history spanning several years. Marta completed a Digital Marketing Program at Esade in 2019. In 2017, they attended ICEMD to study Customer Experience Management. Prior to that, Marta pursued a Master in European Business (MEB) with a specialization in marketing at ESCP Business School from 2005 to 2006, where they studied in Paris and Berlin. In 2001, Marta obtained a Bachelor's Degree in Language Interpretation and Translation from the University of St Andrews. Marta also holds another Bachelor's Degree in Language Interpretation and Translation from The University of Manchester, which they acquired in 1999. Marta's education journey began in 1998 at Universitat Pompeu Fabra, where they also obtained a Bachelor's Degree in Language Interpretation and Translation. Before entering higher education, they attended Sant Ignasi from 1986 to 1998.

In addition to their formal education, Marta has also earned several certifications. Marta is currently pursuing a Growth Hacking Course, which they started in September 2020. In August 2020, Marta completed a course on "La gestión de personas y equipos" at IESE Business School. Marta also obtained a certification in Design Thinking from Diana Pinos in June 2020.