Monica Loya-Clarke is an experienced professional in customer success and partnerships within the gaming industry. Currently serving as VP of Customer Success at Live Aware Labs since April 2023, Monica previously held the position of VP of Developer Partnerships at Loaded from November 2018 to March 2023, where strategic campaigns were developed for major game franchises such as Apex Legends and Call of Duty. Monica's career also includes a significant tenure at Warner Bros. Entertainment from February 2007 to November 2018 as Key Account Manager, expanding distribution for major titles like Mortal Kombat and collaborating on cross-promotional marketing with partners including Amazon and Microsoft. Earlier experience includes serving as Sales Director at SVG Distribution, leading game distribution efforts in Latin America. Monica holds a BA in Political Science from Mount Saint Mary's University.