Akriti Jain

Akriti Jain is a seasoned professional in client success and account management with extensive experience across various organizations. As a Senior Client Success Manager at Versapay, Akriti significantly enhanced user adoption by approximately 50% and ensured account retention through regular business reviews. Previous roles include serving as a Senior Enterprise Account Manager at Leonardo Worldwide Corporation, where Akriti managed a $5M portfolio and maintained executive engagement throughout the customer journey. Akriti also held senior account management positions at MakeMyTrip and Franchise India Holdings Limited, focusing on strategic partnerships and team leadership. Education includes a Bachelor of Arts (Hons) in English from Lady Shri Ram College For Women and an MBA in Marketing from IBS Mumbai. Currently, Akriti is a member of Women of Customer Success.