Maria Othonos

Maria Othonos is a seasoned professional in customer success and customer experience management, currently serving as Senior Manager, Customer Success at WonderFi since November 2022. With a track record of driving growth and optimization in various roles, Maria led teams at AlayaCare as Senior Manager, Customer Experience and Client Relationship Manager, effectively supporting B2B clients across North America. Previous experience at UXPLORE Inc. as Customer Success and Inside Sales Associate strengthened skills in client onboarding and retention, while early career positions at TD as Customer Relations Coordinator and Customer Service Representative laid a solid foundation in customer satisfaction and operational efficiency. Maria holds a Bachelor of Commerce in Hospitality and Tourism Management from Ryerson University and has participated in a Language and Culture Programme at the University of Cyprus.