Wonderland Child & Family Services
Sondra Wheaton is a seasoned professional in customer operations and strategic management, currently serving as the Director of Customer Operations at Artica since September 2021. In this role, Sondra enhances customer-facing experiences through operational efficiency and performance metrics analysis. Previously, Sondra was a Senior Customer Operations Manager, specializing in omnichannel sales strategies. Sondra's extensive experience includes leadership positions at iMovR, where a customer service department was built from the ground up, and at other organizations such as Verathon, L'OREAL USA S/D, INC., and Eddie Bauer, focusing on account management and customer service excellence. Additionally, Sondra actively participates on the Board of Directors for Wonderland Child & Family Services and served as an Ambassador for Shatterproof, advocating for addiction recovery and treatment initiatives. Educational background includes studies at Bellevue College.
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Wonderland Child & Family Services
Wonderland Child & Family Services is a 501(c)(3) multi-program nonprofit agency, dedicated to helping children with specials needs reach their full potential. We serve children from birth through age twelve with developmental delays, disabilities, and prenatal substance exposure. We help children meet healthy developmental milestones through: - Comprehensive developmental evaluations - Early-intervention support in the child’s natural learning environment from a team of occupational, physical, and speech therapists, special educators, mental health professionals, and family resources coordinators - Assessment, diagnosis, and treatment of children with prenatal exposure to any substances at Hope RISING Clinic, and support for their families - Supplemental support programs include: community Play & Learn groups, therapeutic summer camps, Hanen Parenting programs, Preschool Readiness classes, and PEPS parenting support groups