Doreen A. Cruz

Doreen A. Cruz is a seasoned professional with a strong background in sales training and development, currently serving as a Sales Training and Development Consultant at WoodmenLife since January 2021. In this role, Doreen designs and delivers training aligned with organizational goals and sales performance objectives while providing personalized support to sales associates. Prior to this, Doreen was a Learning Coordinator at HDR, where involvement included troubleshooting the learning management system and leading virtual training. Doreen's earlier experience at Mutual of Omaha encompassed roles as a Human Resources Coordinator for Learning and Development, where a process improvement initiative was led, and as a Group Life Claims Analyst, managing claims related to employer-paid life insurance policies. Doreen began the career at Mutual of Omaha as a Medicare Clerk, responsible for customer mailings and database management. Doreen holds a Master's Degree in Organizational Leadership from Creighton University and a Bachelor of Science in Broadcast Journalism from the University of Nebraska at Omaha.