Thierno Samba Fall Diouf

Thierno Samba Fall DIOUF currently serves as the IT Services Lead at Woodside Energy, where responsibilities include leading and mentoring the Technical Support Team, monitoring daily goals, and implementing quality control measures. Before this role, Thierno held the position of Head Customer Service at Samsung Electronics, overseeing a team to meet sales objectives, enhancing service methods, and ensuring compliance with regulations. Additional experience includes roles as a Tech Support Specialist and Field Test Engineer at Samsung Electronics, and various engineering positions at Emerging Markets Communications and Huawei Technologies. Thierno holds an Ingenieur en Tele-informatique degree from Ecole Supérieure Multinationale des Telecommunications and a Technicien Supérieur degree from Ecole supérieure polytechnique.