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Rebecca Eby

Community Manager (previously Customer Experience & Community Manager) at wool&

Rebecca Eby has a diverse work experience spanning various industries. Rebecca is currently working at wool&, where they hold the position of Community Manager. In this role, they manage a team of CX agents and social moderator volunteers, establishes KPIs, and ensures the achievement of company goals. Rebecca also serves as the face of the company within social media communities, increasing customer satisfaction and group membership by 325% over 24 months.

Prior to wool&, Rebecca worked at Wool&Prince as a Community Manager and Customer Experience Manager. Rebecca joined the company in 2021.

Rebecca also has experience as a Substitute Teacher at NORTH CRAWFORD SCHOOL DISTRICT from 2019 to 2021.

From 2006 to 2021, they owned their own business called Studio Noveau.

Rebecca has also worked as a Marketing Intern at Barefoot Books from 2018 to 2019.

Additionally, they served as the Executive Director at Prairie du Chien Downtown Revitalization from 2012 to 2014 and at Viroqua Partners from 2008 to 2010.

Their previous roles include Real Estate Closing Agent at The Title Company from 2007 to 2008 and Parliamentarian at Wisconsin Marketing and Management Association from 2006 to 2007.

Rebecca's early career includes serving in the US Navy as a Fire Controlman from 2000 to 2005.

Rebecca Eby's education history includes a Bachelor of Applied Arts & Sciences degree with a focus on Business, Management, Marketing, and Related Support Services from the University of Wisconsin-Platteville. Rebecca also has an AAS degree in Real Estate/Marketing from Madison Area Technical College. Additionally, they have obtained a Certificate of Non-Profit Leadership from the University of Wisconsin-Eau Claire in May 2008. Information about their start and end years at each educational institution is not provided. It is unknown whether Rebecca Eby completed any additional degrees or field of study at the University of Wisconsin-Madison.

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