Woolworths Group
Daniel Shorten is a seasoned professional with extensive experience in IT insights, analytics, and management. Currently serving as Senior Manager at Woolworths Group, Daniel leads a team of Senior Data Analysts to translate customer requirements into actionable data-driven insights. Daniel has also held key positions including Product Owner for Data Analytics and Knowledge Management and Senior Analyst, focusing on enhancing end-user computing and collaboration tools. Previous experience encompasses founding Stage Left Games, managing service desk operations at Cochlear, delivering customer service excellence at AAPT, developing customer service frameworks at Energy One, and overseeing operations at iinet. Daniel possesses various educational credentials, including ITIL certifications and training in predictive analytics and neuroscience-based leadership communication.
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Woolworths Group
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Woolworths Group Ltd, formerly Woolworths Limited, is an Australia-based company, which is engaged in retail operations. The Company's segments include Australian Food and Petrol, New Zealand Supermarkets, Endeavour Drinks Group, BIGW and Hotels. The Australian Food and Petrol segment is engaged in the procurement of food and petroleum products for resale to customers in Australia. The New Zealand Supermarkets segment is engaged in the procurement of food and liquor products for resale to customers in New Zealand. The Endeavour Drinks Group segment is involved in the procurement of liquor products for resale to customers in Australia. The BIGW segment is engaged in the procurement of discount general merchandise products for resale to customers in Australia. The Hotels segment is engaged in the provision of a range of leisure and hospitality services, including food and alcohol, accommodation, entertainment and gaming in Australia. Its brands include Woolworths, Dan Murphy's and BWS.