Maaike van Althuis

Maaike van Althuis is a seasoned professional with extensive experience in management and customer service. Currently serving as Manager and Team Leader at WoonFriesland since May 2021, Maaike previously held the position of Manager of the Customer Service Team at IBM for Aegon Levensverzekeringen, where responsibilities included overseeing a team of 25 customer service agents and managing processes that served over 20,000 customers annually. Prior experience includes leadership roles at Aegon Nederland, where responsibilities spanned from managing a customer service department to daily processing of customer requests and improving departmental efficiency. Maaike also possesses a diverse background in project management and marketing, having worked with reputable companies like Hamilton Bright and MBN Music Marketing. Maaike holds a Master’s degree in Leisure and Tourism Studies from London Metropolitan University and a Bachelor’s degree in International Hospitality Management from Christelijke Hogeschool Nederland.