Kayla Van Baak has a diverse work experience spanning various roles in customer success and management positions. Kayla is currently serving as the Senior Director of Customer Success at Work 365 since March 2023. Prior to that, they worked as the Senior Manager of Customer Success at Maxio from April 2022 to March 2023. Before joining Maxio, Kayla held multiple positions at Chargify, starting as an Account Executive in September 2014 and progressing to roles such as Customer Success Manager, Lead Customer Success Manager, Manager of Customer Success, and Senior Manager of Customer Success. Their tenure at Chargify ended in September 2022. Kayla also has experience at VMware, where they worked as a Lead Generation professional from September 2013 to February 2014, focusing on generating leads in government, healthcare, and small business markets. Kayla started their career as a Front Desk Manager at Motel 6 from September 2012 to October 2013, where they oversaw front office and housekeeping duties and managed staff.
Kayla Van Baak attended Cosumnes River College from 2007 to 2009, where they obtained an Associate of Arts (AA) degree in Business Administration and Management, General.
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