Shawn has years of hands-on experience in the world of cloud-based IT, development, and support operations. Shawn has led multibillion-dollar operations and IT teams, ensuring the customer experience was on brand and generated business success. As the VP of Customer Success, Shawn is responsible for customer care, on-boarding, and the company’s Dealer Success organization. Prior to joining the company in 2017, he held senior management positions at Open Sky, 11 Main, Auctiva and SunGuard.
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