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Bon Justine R.

Product Support Analyst at Workato

Bon Justine R. has work experience as a Product Support Analyst at Workato since July 2021. Prior to that, they worked at IBM as an IT Service Desk Specialist from May 2017 to June 2021. In their role at IBM, they provided Level 1.5 troubleshooting support to end-users on their day-to-day applications in various regions and answered inquiries related to computer software or hardware issues in a professional manner.

Bon Justine R. completed a Bachelor of Science in Information Technology at the Polytechnic University of the Philippines from 2013 to 2017. Additionally, Bon has obtained several certifications from Workato, including Automation Pro II Certification, Workbot for Slack Badge, Working with Databases in Workato, and Automation Pro I Certification, all obtained in August and July 2021.

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Timeline

  • Product Support Analyst

    July, 2021 - present