Edmund James Rano

Product Support Engineer at Workato

Edmund James Rano has a track record of work experience that began in 2015 with IBM as a Service Desk Analyst, where they worked until 2019. In 2019, they joined Workato as a Product Support Analyst and held that position until March 2022. From March 2022 to April 2023, they advanced to the role of Senior Product Support Analyst at Workato. Currently, they are engaged in a new role as a Product Support Engineer at Workato, which began in March 2023.

Edmund James Rano completed their education from 2011 to 2015 at West Visayas State University, where they pursued a Bachelor of Science degree in Information Technology with a major in Software Development.

Additionally, they have obtained several certifications from Workato. In October 2020, they achieved the Automation Pro I Certification and the Workato Pro II Certification. Edmund James further acquired the Automation Pro II Certification in January 2021 from the same institution.

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Timeline

  • Product Support Engineer

    March, 2023 - present

  • Senior Product Support Analyst

    March, 2022

  • Product Support Analyst

    July, 2019