James Mercer currently serves as a Senior Practice Manager at Workato, a position held since September 2023. Before this role, James was the Director II at ADT from September 2022 to September 2023 and held the title of Director of Delivery Management at MuleSoft from July 2020 to August 2022. Previous experience includes serving as Manager of Program Management at Blackbaud from April 2014 to July 2020 and as Director of Software Development and COO at RVM, Inc. from September 2010 to April 2014. James Mercer holds a Bachelor of Arts degree in English from the University of Florida.
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