Jorge R. is an experienced professional with a strong background in customer engagement, automation, and project management. Currently serving as an Emerging Customer Engagement Manager at Workato since January 2022, Jorge focuses on enhancing customer satisfaction and facilitating the effective use of the Workato platform. Previously, Jorge held positions such as Automation Architect on the Embedded Platform Team at Wrike, where the management of complex professional services engagements was prioritized, and Technology Services Leader, emphasizing successful onboarding and client assistance. Prior roles at Capriza involved leading technical consulting for enterprise application mobilization, while extensive experience at Kaiser Permanente spanned project management and software engineering with multiple lead roles in infrastructure migrations and compliance processes. Jorge holds a Bachelor of Fine Arts from the University of the Arts and certifications in Tableau and Interaction Design.
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