Wilfred D. has a diverse work experience in various customer support and technical roles. Wilfred is currently working as a Product Support Analyst at Workato since October 2022. Prior to this, they worked at Bell Aliant as a Senior Technical Support Specialist from July 2020 to September 2022.
Before joining Bell Aliant, Wilfred worked at Comcast as an Advanced Customer Service Representative from February 2018 to June 2020. Wilfred also worked at Spectrum as a Technical Service Representative from March 2017 to January 2018.
Wilfred's experience in the tech industry includes working as an Email Engagement Specialist at Amazon from November 2016 to March 2017. Wilfred also worked at DISH Network, where they held two roles - Retention Specialist from February 2016 to September 2016, and Customer Service Representative from April 2015 to February 2016.
Additionally, Wilfred gained experience as a Project Intern at Total SoftTech from January 2015 to March 2015.
Wilfred D. obtained a Bachelor of Science degree in Information Technology from West Visayas State University, where they attended from 2011 to 2015. Prior to that, they completed their high school education at Dumalag Central National Highschool from 2007 to 2011, specializing in the Special Science Class. Additionally, Wilfred D. has obtained various certifications in automation and technology-related areas from Workato, including API Platform, Applying RecipeOps Badge, Automation Pro III, and many others.
October, 2022 - present