Glami Chan is a seasoned Customer Success Manager with extensive experience in driving customer engagement and value across various industries. Currently employed at Workday as a Customer Success Manager since December 2024, Glami previously held the position of Principal Customer Success Manager at iCIMS from October 2022 to September 2024, focusing on aiding Strategic and Enterprise customers in maximizing recruitment solutions. Prior to that, Glami worked at Microsoft as an Enterprise Customer Success Manager for Modern Workplace products, delivering strategic plans and driving digital transformation from October 2018 to October 2022. Additional roles include serving as a Customer Success Manager at LinkedIn, and as a Partnership & Business Development Account Manager at Asia Miles, where Glami managed strategic partnerships in the travel and leisure sector. Early career highlights include leading a sales team at EF Education First. Glami's academic credentials include degrees in English Studies from the University of York and Contemporary English Studies with a focus on Linguistics from Lingnan University.
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