Jessica Barnes

Jessica Barnes is a seasoned professional with extensive experience in customer success and IT project management. Currently serving as a Senior Principal Customer Success Manager at Workday since October 2018, Jessica focuses on engaging with Canadian customers. Prior roles include Director and Acting Director of Customer Success for Canada & Mexico, along with progressive responsibilities at The Calgary Airport Authority as General Manager of IT Projects, where leadership was provided to a large team overseeing critical IT projects. Previous management experience at Trican Well Service Ltd. involved developing and supporting a wide array of applications and systems. An independent consultant from 2009 to 2014, Jessica worked on various projects with clients such as Cenovus and the Government of BC. Educational credentials include an MBA from Cornell Johnson Graduate School of Management and Queen's University, as well as advanced degrees in computer science and software engineering from the University of Calgary and the University of Manitoba.