Steve Donkin is a seasoned software support professional with extensive experience in managing and supporting software solutions. Currently serving as Senior Manager of Software Support for Workday Adaptive Planning since May 2024, Donkin has a history with Adaptive Insights, where roles included Manager and Senior Software Support Engineer from June 2016. Prior to that, Donkin held various positions at Elastic Path Software, culminating in Manager of Product Support Engineering, and also has experience as a Java Developer at Quicksilva and a Java Consultant at Hilti. Earlier roles include WebSphere Analyst at Cable & Wireless and Senior Java Support Engineer at BroadVision. Donkin's career began at Intel in a sales support role. Educational qualifications include a BSc in Cybernetics and Computer Science from the University of Reading and ongoing professional development through agil8 since 2013.
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