James Ambrose

James Ambrose has a diverse work history, starting their career as an Estate Planning Specialist at LegalZoom in 2004. James then worked as an Assistant Marketing Manager, where they developed marketing materials and initiated customer satisfaction surveys. James later served as a Sales Manager and then as a Senior Manager in the Personal Services Division at LegalZoom, leading inside sales teams and achieving revenue growth. James also held various director-level positions at LegalZoom, including Director of Sales Analytics and Communications and Director of Sales and Strategic Communications for the Personal Services Division.

In 2016, James co-developed a Go-to-Market strategy for LegalZoom LifePlan, a new employee benefit. James also served as Director of Customer Success and Partner Management, contributing to account sales and revenue growth.

James joined WorkDone Inc. in 2018 as a Go to Market Consultant, assisting with the go-to-market strategy for their machine learning products. James later became a Sales and Marketing Consultant, developing a go-to-market strategy and nurturing leads and prospects.

In 2021, James returned to WorkDone Inc. as the Head of Sales, Marketing, and Customer Success. In this role, they revamped the product portfolio, created new sales and marketing assets, and developed an omnichannel acquisition strategy.

James also worked at Telzio in 2021 as the Head of Sales and Support, where they achieved significant revenue and conversion growth, improved customer satisfaction scores, and implemented a new CRM platform and Net Promoter Score program for technical support.

Prior to their current roles, James had brief stints at Paramount Pictures and Warner Music Group.

Overall, James Ambrose has a strong background in sales, marketing, customer success, and go-to-market strategy, with a focus on driving revenue growth and improving customer satisfaction.

James Ambrose holds a Master's degree in Communication Management from the University of Southern California. James obtained this degree at an unspecified time. Additionally, James Ambrose completed their undergraduate education at the University of California, Santa Cruz, where they earned a Bachelor of Arts degree in History and Sociology. The exact years of their studies at both institutions are not provided.