Katie Ronzio

Katie Ronzio is a seasoned professional in customer success and sales operations, currently serving as a Senior Customer Success Manager at Workflow Services since September 2024. Prior experience includes roles at Jellyvision from January 2020 to September 2024, where Katie advanced from Customer Success Representative to Account Manager and demonstrated expertise in guiding users through complex decisions related to healthcare insurance. Prior to Jellyvision, Katie worked at Kapow from September 2017 to January 2020, where significant contributions included onboarding vendors, managing partner communications, and generating over $2 million in gross event sales. Additional experience encompasses various public relations roles, including internships at Agency H5, the David Owsley Museum of Art, and Shedd Aquarium, alongside a strong educational foundation with a Bachelor of Arts in Public Relations from Ball State University.