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Drew Logan

Cloud Services Delivery Lead at WorkForce Software

Drew Logan has a diverse work experience spanning multiple industries. Drew began their career at Trespass as a Sales Assistant/Supervisor, where they developed strong communication skills and excelled at selling and promoting new products. Drew then worked at H&M as a Customer Service Associate, assisting customers with inquiries and providing support to the Back Office team. At Scottish Widows, Drew worked as a Service Consultant, handling financial-related calls and staying updated on company regulations. Drew later joined Craneware as a Software Support specialist for a brief period. Drew then transitioned to Ajilon UK, first as a Service Desk Analyst, where they logged tickets and resolved issues, achieving a high FTF rate. Drew later became an Information Technology Analyst, responsible for various IT tasks. At Amazon, Drew worked as an IT Services Support Specialist, responding to user issues and delivering high FTF rates through their expertise in multiple technical areas. Currently, Drew is working at WorkForce Software as a Cloud Services Delivery Lead, partnering with IT support and managing tasks such as server maintenance and data transfer.

Drew Logan attended Edinburgh Napier University from 2013 to 2016, where they studied Digital Media. Additionally, Drew obtained several certifications in 2019, including CompTIA Security+ (SY0-501) Cert Prep, Learning SQL Server 2017, Cert Prep: CompTIA Security+ Exam (SY0-501): The Basics, and CompTIA Security+ (SY0-501) Cert Prep: 1 Threats, Attacks, and Vulnerabilities, from LinkedIn.

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Timeline

  • Cloud Services Delivery Lead

    January, 2022 - present