Customer Support and Systems

The Customer Support and Systems team at Workforce Solutions Capital Area ensures seamless and efficient experiences for both employers and job seekers. The Customer Solutions Representative handles inquiries and provides assistance to clients, the Systems Database Manager maintains and optimizes the database systems essential for program operations, and the Systems Support Specialist II offers technical support and solutions for system-related issues. Together, they ensure robust support services and efficient system functionality, enabling the effective connection of talent and employment opportunities in the region.