Alyssa Johnson currently serves as SVP of Customer Excellence at Workhuman, a position held since April 2024. Prior to this role, Alyssa was SVP of Account Management at Blueboard Inc. from July 2021 to April 2024, and held the position of VP of Global Account Management at Care.com from 2016 to 2021, where Care@Work services were expanded to enhance access to care providers. Earlier experience includes serving as VP of Client Services at The Yankee Group from 2014 to 2015, where Alyssa successfully scaled global teams to improve customer outcomes, and as Director of North America Account Management from 2004 to 2013, focusing on customer satisfaction and revenue generation. Alyssa holds a BSBA in Marketing from Boston University and an MA in Integrated Marketing Communication with a focus on Brand Management from Emerson College.
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