Anna Jurkowska has a diverse work experience spanning multiple industries. Anna began their career at Butlers Chocolates in 2016, where they initially worked as a Sales Assistant and Barista. Anna later took on roles as Assistant Manager and then Manager. Their employment at Butlers Chocolates ended in November 2020. In 2020, they joined DID Electrical as a Customer Care Representative and stayed with the company until September 2022. Currently, Anna Jurkowska is working as a Customer Service Executive at Workhuman, starting in August 2022.
Anna Jurkowska's education history shows that they acquired a Fitness Group Instructor certification from the National Methodology and Training Facility of the Physical Culture Propagation Association in 2013. From 2010 to 2013, they pursued a Bachelor's degree in Tourism and Recreation, Wellness, and SPA at Uniwersytet WSB Merito Toruń.
In addition to their formal education, Anna has obtained several certifications. Anna completed various online courses on LinkedIn, including Learning Data Analytics: 1 Foundations, AI in Business Essential Training, Artificial Intelligence Foundations: Thinking Machines, Creating Positive Conversations with Challenging Customers, Customer Service Using AI and Machine Learning, From Excel to SQL, Improving Your Thinking, Quality Standards in Customer Service, Speaking Confidently and Effectively, and The Non-Technical Skills of Effective Data Scientists. Anna achieved these certifications in April and May of 2023. Anna also completed Customer Service Foundations (2020) in March 2023, Excel Quick Tips in March 2023, MySQL for Non-Programmers in March 2023, Phone-Based Customer Service in March 2023, and IT Help Desk for Beginners in November 2022. Additionally, they completed a Cyber Security Bootcamp offered by ICTTF - International Cyber Threat Task Force, although the specific dates are not provided.
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