Marcelo Santos is a seasoned professional in customer service and marketing communications with extensive experience spanning over 16 years. Currently serving as a Launch Success Manager at Workhuman since October 2019, Marcelo has previously held leadership roles including Team Lead in Customer Service and Senior Customer Service Executive. Prior to this, experience includes positions at 188BET as a Customer Advocate and various roles in marketing and communications at organizations such as Cohn & Wolfe, Ideal H+K Strategies, Burson-Marsteller, Ketchum, and Webbox. Marcelo holds a Bachelor's degree in Social Communications from Faculdades Integradas Rio Branco and completed additional education at IBAT Dublin in 2016.
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