Josiah Thomas is an experienced professional in customer success and technology with a career that began with a Bachelor of Science in Management Information Systems from Iowa State University. Currently serving as the Lead Customer Success Manager at Workiva since August 2015, Josiah is dedicated to ensuring customer satisfaction by providing direct support. Previous roles include Senior Customer Success Manager and Customer Success Manager at RecoEngine.com from October 2009 to October 2020, and positions in web analysis and production at Flick Fusion Marketing, asset management at UnityPoint Health, and technical support at Iowa State University. Josiah also founded a technology buying startup, emphasizing a simplified purchasing approach.
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